In our latest review, of 2015, Kline Developmental Services received the highest possible rating, a score of 100% from Delmarva, a state-contracted independent auditor, for providing quality services as dictated by the state of Florida. Good hiring, record keeping and training practices as well as person-centered service delivery and progress were some of the many audited areas.
In order to receive the top score of 100%, consumer-centered services, accurate logging of hours and appropriate activities, bookkeeping, training and personnel record keeping, among other thing, must be proven strengths. We thank our staff and consumers for all their hard work and diligence.
Our 2011 Delmarva audit earned the designation of "Achieving" which at that time, was Delmarva's highest ranking. The letter below followed from the director of APD.